Privacy Policy

Effective Date: 23/02/2025

At CarpetTrend, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.carpetrend.com.

1. Information We Collect We may collect the following types of personal information when you use our website:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details.
  • Non-Personal Identification Information: Browser type, IP address, and usage data (such as pages visited).

2. How We Use Your Information We use the information we collect for the following purposes:

  • To process and complete your orders
  • To send you updates about your order or respond to your customer service inquiries
  • To improve the functionality of our website and services
  • To send promotional emails or newsletters (you can opt-out at any time)
  • To comply with legal obligations and prevent fraud

3. Data Protection We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All sensitive information (such as payment details) is transmitted securely via encryption technologies.

4. Cookies We use cookies to enhance your experience on our website. Cookies help us understand your preferences and improve the performance of our website. You can manage cookie preferences through your browser settings.

5. Sharing Your Information We do not sell, rent, or lease your personal information to third parties. However, we may share information with:

  • Service Providers: Third-party companies that assist with our operations (e.g., payment processors, shipping companies) may have access to your data, but they are prohibited from using it for other purposes.
  • Legal Compliance: We may disclose information when required by law or to protect our rights and interests.

6. Your Rights You have the right to:

  • Access the personal information we hold about you
  • Correct or update any inaccurate information
  • Request the deletion of your personal data (subject to certain legal obligations)

To exercise these rights, please contact us at [email address] or via the contact form on our website.

7. Links to Other Websites Our website may contain links to other sites. We are not responsible for the privacy practices of those third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: